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Amdex Return Policy
  1. All returns must be received within ten days of authorization for credit to be issued. Any returns not received within 10 days will be refused.
  2. The Return Authorization number must be clearly marked on the shipping label. Do not mark the outside of the box.
  3. Once approved you will receive a Return Authorization Document via email. This must be included with the shipment.
  4. Packages sent without the Return Authorization number/document will be refused.
  5. Verify the serial numbers on the Return Authorization form, and match against those being returned. Please contact customer service at 585.321.2801, prior to shipping, to resolve any discrepancies.
  6. Return this material via UPS Ground or Fed Ex Ground. No COD shipments will be accepted.
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Personal Information
Company: *
First Name: *Last Name: *
Email: *
Phone #: *Extension:
Fax #:
Amdex Sales Rep: *
Invoice Numbers *
Invoice / Confirmation #:
Your PO #:
Only one of the above fields is required for form submittal.
You must provide either the invoice / confirmation number, or your PO number.
Item Input
Item #: *Qty: *
Reason Code: *