While many companies refurbish and sell used computer options, few are technically qualified and logistically able to support 3rd party maintenance organizations and self maintainers. Dating back to the mid-80's, Amdex has had dedicated people focusing on the specific needs of these customers.

We have built extensive parts databases to assist our team in identifying the component you require. Many times all you have to go on is a description of the item and the system it is part of. In addition you need instantaneous feedback on the price and availability, if you are to meet the service level agreements (SLA's) you have committed to with your customers.

Drawing on decades of experience in the HP / Compaq / DEC and Cisco markets, our team is able to provide quick turnaround on virtually any part you might require. Supplying the part is only half the equation. What do you do with the old one? Is it worth anything? Can it be repaired? These are all viable questions, and in some instances an 'advanced exchange' of the defective part is a solution.

An 'advanced exchange' is an option we provide, whereby you can return the old item (core) to Amdex for disposal or reclamation. Experience shows us that many times the suspect part can not be removed until a replacement arrives. On these occasions, our sales staff may be able to provide you with a discount on the part up front, with a priority overnight delivery.

After you install the replacement part, we provide return instructions for you to send the old one back. Any relevant discounts are applied up front making the process easier for you. Just place the defective part in our packaging, and realize up front savings from a partner you can trust to send quality tested equipment on time. We even have the capability to provide same day delivery to almost anywhere in the U.S.

Advanced exchange parts from Amdex are another way we're 'Making IT Easy' for you to meet those though SLA's.